Got a faulty Logitech product that you are suspecting is caused by software rather than the hardware component? Check out the resolutions and utility links curated below.
All software https://support.logi.com/hc/en-my/articles/360024361233
Logitech Unifying Software https://support.logi.com/hc/en-my/articles/360025297913
https://smallbusiness.chron.com/reset-logitech-wireless-mouse-53415.html